"I just wanted to tell you thank you so much for all of your help in finding a place for my Aunt. Keep up the good work!"
"Just want to thank you again for all your information and assistance. You were like a light in a dark place. Armed with the info you sent, we feel pretty sure that we've covered our bases and can help Margie make her decisions as long as she's able, and have the required paperwork in place to allow us to make the ones she would want when she is not. Again, just wanted to thank you for everything. I've taken the liberty of telling everyone who will listen about your service, in the event that someone else can find the light at the end of the tunnel. Sometimes all it takes is someone who cares, will listen, and suggest answers."
"I wanted to extend a thank you from our family for your efforts to help us. You have been very helpful in guiding us through this process. You are a wealth of information. Thank you again, you were so helpful."