"Monica, you were absolutely great! I really appreciated your continuing to follow-up with me. At first I felt like it was too complicated trying to decide what options were best & how to navigate through everything. You were persistent with calling & checking & offering solutions or new avenues. You always followed through with what you said you would do. You helped tremendously."

"I was truly impressed by how quickly you responded to my call, and your company responded to my email. I was very appreciative of the number of options you were able to get to me so quickly. Your personal concern for my “emergency” situation was very comforting, and calming for me. I was amazed at the number of facilities that contacted me so quickly. I also want to thank you for the articles you sent via email, as some I shared with my sister immediately to help her cope, and others were a comfort to me."

"I want to thank you for all of your efforts on my behalf in trying to place my husband. You were so diligent in keeping in touch with me and I do appreciate it. It was comforting to have someone I could contact and share my needs with and you fulfilled that completely."