"Monica, you were absolutely great! I really appreciated your continuing to follow-up with me. At first I felt like it was too complicated trying to decide what options were best & how to navigate through everything. You were persistent with calling & checking & offering solutions or new avenues. You always followed through with what you said you would do. You helped tremendously."
"I am writing to express mine and my sister's and brother's thanks to A Place for Mom, in particular Jessica, Eldercare Advisor of the recent move of our mom into Atria assisted living community. Jessica with her exhaustive knowledge of the New York health care industry, caring personality and tireless work ethic, is an invaluable asset to A Place for Mom. My initial conversation with Jessica involved her getting a feel for our Mom's then living conditions and what was going on in her life that was necessitating the search for assisted living. At the end of our hour long conversation, there was a consensus between us of which facilities would potentially be a good fit for our Mom. Jessica made the initial introductions, asking that they contact me to set up appointments for a visit and provide me with informational packets. Thank you A Place for Mom for affording my siblings and me an avenue and valuable resources that we so greatly needed in finding our Mom a safe, warm and caring home, for what we hope are many years to come."
"It is so nice to know that there is someone who knows what you are going through and doesn't judge you for your feelings and your frustration. You did that for me and I thank you. You helped set things in motion. You gave me the confidence and understanding that I needed to start looking around for "A Place for Mom" I will keep in touch. Thank you so much for your kindness and understanding. "