"Mom is starting to settle in. Thanks so much for your help. It was helpful receiving all the articles you sent and also your follow-up phone calls to check on things. I will certainly pass your name on if I meet up with anyone that needs similar assistance. Thanks again!"
"I never took the time to let you know how much our family appreciated your help in finding placement for my father-in-law with your help we found a wonderful facility with caring staff and administration. Before his passing it was not unusual to find a staff member or someone from administration in his room just checking on him. They actually cared about him as a person as well as an individual. Even when he was actively dying it seemed as though they could not do enough for him or for our family. We still miss him terribly but we take great comfort in knowing that during his final days he was well taken care of and treated as a person."
"I want to thank you for all of your efforts on my behalf in trying to place my husband. You were so diligent in keeping in touch with me and I do appreciate it. It was comforting to have someone I could contact and share my needs with and you fulfilled that completely."