"Monica, you were absolutely great! I really appreciated your continuing to follow-up with me. At first I felt like it was too complicated trying to decide what options were best & how to navigate through everything. You were persistent with calling & checking & offering solutions or new avenues. You always followed through with what you said you would do. You helped tremendously."

"Thank you so much for your assistance and advice helping locate an appropriate facility for my mom. Your service is invaluable. It helped me tremendously. I went from a social worker at the hospice telling me on Monday they wanted my mom out by Wed and handing me a list of 60 – 80 names to evaluate on my own, to being able to tell you about my mom’s needs and getting a small list of known good places in about 15 minutes. I appreciate you referring me to a list of 3 – 6 that you knew may be appropriate, with good ratings by someone like you and families. What a relief it was to have someone with your knowledge share information to help steer me in the right direction and help me make an informed decision. It was helpful for me to be able to report back to you what I found and get additional names to evaluate. You are amazing. Thank you for your initial efforts and your continuous feedback and follow-up. The world is a better place because of people like you (and Kim) and your service. I definitely will recommend you and your service to anyone that I know that has to go through the difficult task of finding an appropriate place from mom (or family members). In a time of such stress and uncertainty it is incredibly helpful to be able to filter through the numerous facilities so quickly. I feel much more secure in my decision after being able to take the week to tour facilities, question the staff and take my mom to see several of the top contenders. "

"Your help and support means a lot to me, because it's hard to put into words what we are going through right now. I never thought I would have to go through something like this with my mom. It really helps to know there are organizations out there that care like this one. I just want you to know that you are a great help to us. Thank you so much for caring."