"Monica, you were absolutely great! I really appreciated your continuing to follow-up with me. At first I felt like it was too complicated trying to decide what options were best & how to navigate through everything. You were persistent with calling & checking & offering solutions or new avenues. You always followed through with what you said you would do. You helped tremendously."
"It looks like Mom and Dad are going to be moving. They made a deposit and are planning to move sometime in January. We are so excited about the idea of them being closer to us. I was really at a loss about which places to check until I contacted you. Thank you for all of your help!"
"Thanks you so very much for the encouraging message; truly it is a real challenge being the caregiver for a family member; especially mom. Thank you for being there to help in times when I didn't know what to do or where to turn for help. You have made my work a little easier knowing that I can call on you when I need to. It takes a very special person to be able to do the job in helping other people as you do; especially when families are experiencing traumatic times. I appreciate every minute, every hour, and every moment you took to talk with me and to help me in the manner that you did. "