"Just want to thank you again for all your information and assistance. You were like a light in a dark place. Armed with the info you sent, we feel pretty sure that we've covered our bases and can help Margie make her decisions as long as she's able, and have the required paperwork in place to allow us to make the ones she would want when she is not. Again, just wanted to thank you for everything. I've taken the liberty of telling everyone who will listen about your service, in the event that someone else can find the light at the end of the tunnel. Sometimes all it takes is someone who cares, will listen, and suggest answers."

"I just spoke to David at the VA who was going over the application that my brother had prepared. He said all looked good; he had one question that he would call my brother about, but other than that -- it is ready to be filed. It may take 4 to 6 months, but as you said the benefits would be retroactive. I thanked him for personally walking us through this process; however, I wanted to also thank you once again for all your help and support. If it hadn't been for you, we wouldn't have known about this benefit. You are truly a godsend and we cannot thank you enough for all your help."

"I can't tell you how much I appreciate your assistance with placing Ruth. We are very happy with the placement and her current residence is wonderful. The staff are excellent. Unfortunately Ruth is failing quickly and the end appears to be very near. I do want to say however your service was a blessing to our family. Ruth has many times over verbalized how appreciative she is of such a wonderful place to spend her final days. Again, I thank you so very much for the service you provide, not just for myself and my family, but for those I am sure you are assisting everyday"