"It is so nice to know that there is someone who knows what you are going through and doesn't judge you for your feelings and your frustration. You did that for me and I thank you. You helped set things in motion. You gave me the confidence and understanding that I needed to start looking around for "A Place for Mom" I will keep in touch. Thank you so much for your kindness and understanding."
"You have no idea how much your calls meant to me and the help you have given me over the last few months. As you know, when I contacted "A Place for Mom," I was at a pretty desperate point in my life and didn't know where to turn. There were several places I contacted and you were the only one to actually call and speak with me. I received e-mails from the others, but no human voice. The concern and care you showed me was a blessing. I thought I was alone, but there you were telling me to relax and don't worry, you would help me with the task of finding the right place for "Dad". What a burden you lifted from me. What a gift you are to me and, I'm sure to the other families you work with."
"I want to take this time to say "thank you" for all of your help, guidance and encouragement while my Sister, Debbie, and I agonized over Mom's move. Thank you again for all your caring and hard work. Your concern comes right through the telephone. You have touched our lives."