"I can't tell you how thankful I am to talk to you, knowing you can understand what I've been through. There is now hope for me to not feel so frustrated with navigating everything and not knowing what to do."
"I have passed the word along to anyone who will listen about A Place For Mom and how wonderful you have been. I cannot thank you enough. You were there for me when my own family was not, even though you and I have never met. And you were just doing your job. Thank you again. Your caring and kindness touched me. You have made a HUGE difference in someone's life, mine -- and Dad's too."
"Words can not express how much your support has meant. I don't know how to thank you properly. How did you always know when I needed an informed ear? If only I had the resources to buy you a car or a cruise or something of that girth. Just know that I am indebted. "